Child Safety Standards

Last updated: October 20, 2026 | Friend Rex LLC

1. Our Commitment

Friend Rex LLC ("FriendRex," "we," "us," "our") is committed to providing an online environment that is safe for all users, with particular attention to the protection of children and teens. We do not tolerate child sexual abuse material (CSAM), grooming, sexualization of minors, or any other form of child sexual exploitation. We design our product, our moderation process, and our staff procedures to remove and report this content, and to cooperate fully with law enforcement and the National Center for Missing & Exploited Children (NCMEC).

These Standards apply to every user of FriendRex across web and mobile; to every piece of content uploaded to the platform (images, video, audio, text); to every direct message and chat communication; and to every community hosted on our service.

2. Prohibited Content and Behavior

The following are absolutely prohibited on FriendRex and will result in immediate content removal, permanent account termination, NCMEC referral where U.S. federal law requires, and referral to law enforcement where required by applicable law:

• Child Sexual Abuse Material (CSAM): Any visual depiction of a minor engaged in sexually explicit conduct, including photographic, computer-generated, AI-generated, drawn, or photo-realistic images.
• Sexualization of Minors: Content that sexualizes or that is reasonably interpreted as sexualizing a person under 18, regardless of medium or fictional framing.
• Grooming and Solicitation: Any attempt to develop a sexual or romantic relationship with a minor, to obtain sexual content from a minor, or to arrange real-world contact with a minor for sexual purposes.
• Sextortion: Threatening, coercing, or blackmailing a minor (or any user) using sexual content or images.
• Trafficking and Coordination of Abuse: Content or communications that facilitate, organize, or promote the trafficking, sale, or exploitation of minors.
• Linking to Off-Platform CSAE Content: Sharing URLs or pointers to CSAE material hosted elsewhere is treated as sharing the material itself.
• Misrepresentation by Adults: Adults misrepresenting their age to contact minors is prohibited and is an automatic terminate-and-report violation.

3. Age Policy and Access Controls

FriendRex is intended for users 13 years of age and older.

Teen status is worked out on our server from the birth date entered at sign-up. Accounts without a usable date of birth are treated as teen accounts, and a teen who changes their birth date to an adult one stays a teen while the change is reviewed. FriendRex does not knowingly collect personal information from children under 13. For details on our age policy and parental requests, see our Age Policy.

4. Prevention and Safeguards

FriendRex is a small company. Our safety work combines people reviewing reports with the product safeguards below, which are now in effect. We describe only what is in place, including what is not covered yet (Section 4.4), and we will update this page as we add more.

4.1 Product Safeguards

• Age gate at sign-up. Every new account must give a date of birth; anyone under 13 is refused.
• Teen protections. Teen accounts see a safety notice during sign-up, have mature-rated titles (R and TV-MA) filtered from browsing and recommendations with no option to turn this off, cannot join communities marked 18+, and receive only non-personalized ads in our mobile apps.
• Reporting everywhere content appears. Posts, comments, reels, lists, profiles, direct messages and group chats each have a Report option (Section 5).
• Blocking. Any user can block another user at any time.
• Media types. Our storage rules accept only image and video files for media uploads.
• Teen messaging limits. A teen can only be in a direct message with someone on their friends list (an accepted friend request) or someone they follow who also follows them back. Group chats that include a teen can only contain people on that teen's friends list and have at most 8 members; nobody can add a stranger later, and community creators cannot add a teen to a community. Existing chats where a teen was with a non-friend have been paused.
• Grooming signals. Messages from an adult to a teen that ask for the teen's age, contact apps, location, a meet-up or photos, or that ask the teen to keep a secret, are flagged for a moderator and removed automatically when several signals appear together.
• Automatic text filter. New posts, comments, reel captions, recommendation notes, chat messages, watch-party messages, bios, display names and usernames are checked by a keyword filter. Content with slurs, sexual solicitation, child-abuse terms, encouragement of self-harm or severe threats is removed automatically and sent to moderators; lighter abuse is flagged for a moderator. Usernames containing slurs are refused. Private chats between adults are checked only for child-abuse terms, encouragement of self-harm and severe threats. Moderators can undo any automatic removal.
• Report alerts and auto-hide. Every report sends an alert to the FriendRex team by email. A reel, post, recommendation, comment or watch-party message reported by 3 different people is hidden automatically until a moderator reviews it.
• Blocking in chats. People who have blocked each other cannot be put in a direct message together, and a group creator cannot add someone they blocked. When a group is created or gains members, anyone in it who has blocked the creator is removed.
• Community watch parties. Only community members can post in a community's watch-party chat.

4.2 AI Safeguards

FriendRex's AI assistant ("Rex") is instructed never to generate sexual content, and we test Rex against prompt-injection attempts. Rex's replies pass through Google's safety filters (on the Gemini path, stricter for teens) and through our own text filter on every AI provider; unsafe replies are replaced with a safe message. For teens, Rex is told to keep replies age-appropriate, never to ask for personal details, and to point them to a trusted adult or the 988 lifeline if they mention self-harm. Rex is a text-only assistant about movies, TV and anime; it does not create images. See our AI Disclosure.

4.3 Community Moderation

Communities that allow members under 18 must keep their content age-appropriate. Community creators and moderators must remove CSAE content as soon as they see it and report it to FriendRex. Failing to do so results in removal of the community and termination of the creator's account. See our Community Guidelines.

4.4 What Is Not Covered Yet

We want parents and users to know the limits of our safeguards:

• Images and videos are not scanned automatically. Media is handled through reports, the team alert, the 3-report auto-hide and removal by a moderator.
• The text filter is a keyword filter, not AI moderation. It will miss some things and occasionally catch innocent text, which a moderator can restore.
• Teen profiles are still visible to any signed-in user, and teens still appear in search.
• Other users can follow a teen (one-way) and see whatever the teen posts publicly.
• Teens can join open public communities and post there alongside adults (members only, filtered and reportable).
• Notifications are not paused at night for teen accounts.

5. How to Report Child Safety Concerns

Anyone can report suspected CSAE content or behavior, whether or not they use FriendRex. Every report is reviewed by a person. Reports are confidential: we do not reveal the reporter's identity to the reported user or to community moderators.

5.1 In-App Reporting

Any signed-in user can report a post, comment, reel, list, user profile, direct message or group-chat message from inside the FriendRex app:

1. Find the content or profile of concern.
2. Open its menu (···) or the message options.
3. Select Report.
4. Choose the closest reason and add any details that will help our review.
5. Submit. The app confirms that your report was received.

5.2 Email Reporting

For urgent reports, reports from non-users (parents, guardians, educators, law enforcement), or reports with evidence attached, email support@friendrex.app with a subject line beginning "Child Safety". Please include the username or link of the account or content, a description of the concern, any evidence you can lawfully share, and whether there is an immediate threat.

We aim to acknowledge child-safety emails within one (1) business day.

5.3 Reporting Directly to NCMEC and Law Enforcement

You can also report suspected child sexual abuse material directly to the National Center for Missing & Exploited Children (NCMEC) at report.cybertip.org or 1-800-843-5678 (United States), or contact your local law-enforcement agency. If a child is in immediate danger, call your local emergency number.

6. Our Response Process

When we receive a report of suspected CSAE, through the app or by email, we:

1. Review it. Every report alerts our team by email. A person reviews reports, normally within 24 hours, looking at the content, the account and the surrounding context.
2. Remove it. Content that violates these Standards is removed from public view as soon as it is confirmed.
3. Act on the account. Confirmed CSAE violations result in permanent account termination.
4. Preserve evidence. We keep the material and related records in restricted storage for as long as the law requires, rather than deleting them, so they are available to NCMEC and law enforcement.
5. Report to NCMEC. We report apparent child sexual abuse material to the NCMEC CyberTipline as required by 18 U.S.C. § 2258A (Section 7).
6. Under-13 accounts. New accounts with an under-13 birth date are deleted automatically by our server. If we otherwise learn that an account belongs to a child under 13, we delete the account and its data.

7. Reporting to NCMEC (18 U.S.C. § 2258A)

As a U.S. online service provider, FriendRex reports apparent child sexual abuse material that we become aware of to the NCMEC CyberTipline, with the information the law requires (such as the content, account identifiers and relevant timestamps). We preserve the reported material and records for the period the law requires.

8. Cooperation with Law Enforcement

FriendRex complies with applicable child-safety laws and cooperates with valid legal process from law-enforcement agencies, including preservation requests, warrants, subpoenas, court orders and emergency-disclosure requests, in line with applicable law and our Privacy Policy. Send law-enforcement and NCMEC requests to legal@friendrex.app (copy support@friendrex.app) with a subject line beginning "Legal Process".

9. Who Handles Reports

Child-safety reports are handled by FriendRex staff with administrator access. Access to reports and preserved material is limited to the people who need it, and report contents, including the identities of reporters and victims, are kept confidential. As FriendRex grows we will add trust & safety capacity.

10. Continuous Improvement

• We review these Standards at least once a year and whenever our product or the law changes in a way that affects them.
• We will add further safeguards, such as automatic image and video scanning, as we grow, and will list them here only once they are running.

12. Changes to These Standards

We may update these Standards as the platform, our safeguards, and applicable laws evolve. Material changes will be communicated via in-app notification and via the "Last updated" date at the top of this page. We encourage parents, guardians, and users to review these Standards periodically.

13. Contact